Role Guide - Head
System-wide oversight role with global visibility and governance controls.
Role Summary
Head oversees all branches, users, risk posture, and reports.
This role has full system access, including supervisory and operational actions.
Core Responsibilities
- Maintain branch structure and user assignments.
- Set and monitor global risk thresholds.
- Ensure daily gold rates are maintained.
- Track cross-branch settlements and risk exposure.
- Monitor discount usage and operational integrity.
Accessible Features and Modules
- Branch management (view all, activate/deactivate, manager reassignment)
- User management (create users, update users, activate and deactivate users)
- Currency administration (create and delete currencies)
- Gold price updates (global scope)
- Risk settings (system-wide threshold control)
- Reports and analytics (all-branch consolidated access)
- Audit logs (all branches, read-only)
- Cross-branch settlement visibility
- Customer management including civil ID change, transaction creation, payment posting, gold release, and status actions
Restrictions
- Cannot modify locked interest calculation logic.
- Deleting a currency is blocked when the currency is referenced by branch, customer, or active transaction records.
Notes
- In implementation, this role maps to SUPER_ADMIN.
- Head can apply payment discount with mandatory reason and full traceability.