My App

Common Prerequisites

What users need before they run key workflows.

Access Prerequisites

  • You must have a valid login account and role assignment.
  • Your role must include permission for the target action.
  • Your branch assignment must be correct (for manager and staff users).

Data Prerequisites

Before transaction and payment workflows, ensure:

  • Customer exists with unique Civil ID.
  • Civil ID front and back images are uploaded.
  • Daily gold price is available for the working date.
  • Branch is active.

Operational Prerequisites

  • Use the correct business date for payment, release, and closure.
  • Confirm whether transaction belongs to your branch before closure attempts.
  • For any discount, prepare a mandatory reason.

Financial Prerequisites

  • Understand that payment allocation is interest first, principal second.
  • Know that first-month closure uses special minimum interest rules.
  • Confirm transaction status is ACTIVE before payment and release actions.

Security and Audit Notes

  • Every financial action is logged permanently.
  • Payment deletion is not allowed.
  • Correction should be done through adjustment entries, not record removal.

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